CANCELLATION AND NO SHOW POLICY
We understand that situations arise in which you must cancel your appointment. It is therefore requested that if you must cancel your appointment you provide 24 hours notice. This will enable for another person who is waiting for an appointment to be scheduled in that appointment slot. With cancellations made less than 24 hours notice, we are unable to offer that slot to other people.
Office appointments which are cancelled with less than 24 hours notification may be subject to a cancellation fee of $45. Patients may reschedule their appointment in order to avoid possible fee.
Patients who do not show up for their appointment without a call to cancel or reschedule an office appointment will be considered as NO SHOW. In the case that the patient is a NO SHOW she/he will be charged/invoiced for the appointment at its full rate.
The Cancellation and No Show fees are the sole responsibility of the patient and must be paid in full before the patient’s next appointment.
We understand that Special unavoidable circumstances may cause you to cancel within 24 hours. Fees in this instance may be waived but only with management approval.
Our practice firmly believes that good physician/patient relationship is based upon understanding and good communication. Questions about cancellation and no show fees should be directed to the Front Desk Concierge (561-425-5440).
Acupuncture & Wellness of the Palm Beaches